3 thoughts on “Switching hosting providers again”

  1. Care to share specifics about 1and1 problems? I have a dedicated server with them which is great. I have recommended their services (including shared hosting) to others in the past, but perhaps I shouldn’t. I’m curious what you found.

  2. Sure. Here is why I didn’t care for 1and1:

    1. They are unreliable, and the server that supported my domain had numerous extended outages. If you want to see for yourself, run my content-check.pl program against a domain they host.

    2. Support was abysmal. As I mentioned in one of my other posts, the server that hosted my domain was throwing 500 internal server errors for 12-hours or so. I opened a support ticket to get this fixed, and they closed it 24- to 48-hours later stating my site was working fine.

    3. Load averages on the server I was hosted on where typically 20 or more. Here is a snippet:

    12:53:44 up 26 days, 18:39, 2 users, load average: 45.90, 28.15, 19.97
    2 processes: 1 sleeping, 1 running, 0 zombie, 0 stopped
    CPU states: 29.4% user, 4.9% system, 0.4% nice, 65.3% idle
    Mem: 4150732K total, 3958808K used, 191924K free, 84728K buffers
    Swap: 265064K total, 4132K used, 260932K free, 3197396K cached

    1859 u4334784 18 2 2700 1476 1008 S N 0.0 0.0 0:00 bash
    13566 u4334784 17 2 2008 944 756 R N 0.0 0.0 0:00 top

    If you aren’t sensitive to downtime, they might be the right place for you and your friends. I rely on my website for work, so 12-hour outages are unacceptable in my book.

  3. Ick. That’s pitiful. I can still vouch for their ded. servers (no problems in 2+ yrs), but I won’t be recommending their shared hosting any longer.

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